Every business is a tech business. How many times have you heard this? Although it’s becoming a cliche, it still rings true due to companies’ digitalization of all sizes and locations. Even though the technology is becoming more important, it doesn’t mean your budget has to suffer. The best way to mitigate IT support costs is with local managed service providers (MSP).
What is MSP outsourcing?
MSPs are a type of IT outsourcing that provides support services for just about any IT service your business could need. MSPs offer a cost-effective solution to handling your company’s IT at an expert level. For example, MSPs can provide telecommunications services, infrastructure management, and support desk services. While you may be worried about handing control of your projects to a contractor, consider the benefits of using an MSP.
Benefits of Local Outsourcing IT Services
Focus on Your Business
As an entrepreneur, you don’t want to worry about hours spent on finding or trying to learn your IT services. You want to run your business. As a result, hiring an MSP can take the burden of handling your IT department and place it on a team ready to help. Since you don’t have to worry about hiring and training, you give your MSP the reigns and do what you do best.
Responsive Customer Service and Fast Response
Depending on the type of MSP, you may deal with an account manager, project manager, or lead engineer whose sole purpose is to ensure you get the services you are paying for. Because of this, your questions, concerns, and urgent tasks get treated as a priority. Also, when working with a local MSP, you are working with a team in the same time zone eliminating lag in communications.
Budget and Cost Savings
Recruiting, hiring, and training IT staff can be very expensive. Additionally, you have the risk of being ghosted, losing new hires, or the recruit being the utterly wrong fit for your company and needs. For this reason, outsourcing with an MSP can save you HR hours and money. MSPs eliminate the need for hiring and regular administrative costs like taxes, benefits, vacation time, and other employee costs. MSPs charge you either piece rate or hourly, allowing you to budget your IT cost more efficiently.
Reduced Set-Up Time
MSPs have various clients, many with the same needs as your company. Many MSPs have set processes, and those who use custom software have everything they need ready to deploy. Additionally, if your MSP is configuring cloud-based infrastructures, they will already have it prepared for provisioning, allowing you to get up and running even faster.
You Have Access to the Top Talent in Your Area
Finding the top IT talent is a full-time business in it self. There is a considerable gap between tech jobs and the supply of qualified professionals to fill those positions. With this in mind, MSPs find the best IT talent to keep their clients and reputations happy. MSPs can provide the experts to handle your IT department without struggling to find and lure them from bigger budgets and companies.
Hiring an MSP to manage your IT services can reduce costs while increasing efficiency and productivity. If you are ready to have an experienced, local team of IT professionals manage your tech work load, contact us today to learn how to help your company in today’s digital world. We offer an array of IT support services from IT help desk services to infrastructure management and telecommunications service and support. Email or call us for more information.